Privacy
Policy

This privacy policy has been prepared by EGEFE Bilişim Sağlık Sanayi ve Ticaret A.Ş. (CROM TEST), acting as the data controller under Turkey's Law No. 6698 on the Protection of Personal Data (KVKK).

When you visit our website or fill in our contact form, the following data may be processed:

• Name, surname and contact details (email, phone)
• The name of the institution or company you represent
• The subject of your request and message content
• IP address, browser type and visit statistics (via cookies)

Health data, political opinions or special categories of personal data are never collected under any circumstances.

Your personal data is processed solely for the following purposes:

• Responding to requests, quotes and technical support enquiries
• Providing information about our products and services
• Managing distribution partnership processes
• Fulfilling legal obligations
• Ensuring the security and performance of the website

Your personal data is not shared with third parties or organisations unless there is a legal obligation or your explicit consent.

Transfers may only take place in the following cases:

• Legal requests from authorised public institutions and agencies
• Technical service providers such as email infrastructure (acting as data processors)

Your personal data is securely deleted, destroyed or anonymised once the purpose of processing no longer exists or the relevant legal retention period expires.

• Contact form data: 2 years from the date of submission
• Applications resulting in a quote: 5 years (commercial record-keeping requirement)
• Cookie data: end of session or 12 months, depending on the type

As a data subject, you have the following rights:

Our website uses essential cookies for core functionality and analytics cookies for visit statistics. You can disable cookies at any time through your browser settings, though some site features may then be limited.